Who can book the accessible shore excursions?
The accessible shore excursions are accessible for all. This program is designed to provide memorable, enjoyable experiences for limited-mobility guests, seniors, and anyone who enjoys a slower pace.
How are the accessible shore excursions different from other regular shore excursions?
Our accessible tours are unique in that they offer:
• Accessible vehicles
• Step-free tour routes
• Shorter walking distances
• Slower pace
• Accessible restrooms with wide doors along the route
• Professional and compassionate tour guides experienced in working with senior and disabled guests
How large are the groups for the accessible shore excursions?
The group size varies depending upon the tour(s) you choose, you can enjoy slow paced tours with 4-10 guests or large group excursions with up to 45 guests.
Tours are categorized as follows:
LEVEL 1: Tours recommended for guests that are able to walk short distances, can navigate the steps of a motor coach, and/or travel with a standard size manual collapsible wheelchair or scooter, that can fit in the motor coach luggage compartment. This tour accommodates between 15 - 45 guests.
LEVEL 2: Excursions designed for guests unable to negotiate motor coach steps or full-time wheelchair/scooter users. The vehicle used on this type of tour is adapted with an access ramp (or lift where available). In order to use the ramp and/or lift, guests are required to be seated on a wheelchair or scooter. Due to the vehicle type, this tour accommodates a limited number of mobility devices. This tour ranges between 4 - 12 guests.
What type of vehicles are used for the accessible shore excursions?
The accessible shore excursions use specialized vehicles equipped with either a ramp or lift for easy wheelchair access.
How can the guide assist me with my mobility needs?
The tour guides conducting these accessible tours have several years of experience in touring with limited mobility guests and their families. They are patient, compassionate and very knowledgeable. However, please note that guides are not permitted to push wheelchairs. Guests in wheelchairs must be able to self-propel or have a companion assist them.
How do I make sure my mobility equipment won’t be too big or too heavy for the excursion?
Upon booking an accessible tour, guests wishing to utilize a wheelchair (manual or electric) on this excursion must provide the total dimensions (Length x Width x Height) and Weight of the mobility equipment.
Guests that require to remain seated on the device to board the vehicle must also provide the Combined Height and Combined Weight.
This information must be sent to firstname.lastname@example.org. Providing the weight and measurements will help ensure that there will be no issues on the day of your tour.
Can I take my scooter on tours?
Not all excursions can accommodate a scooter. Therefore, guest(s) must provide the scooter dimensions (Length x Width x Height) and Weight to email@example.com. Please let us know if you have to remain seated on device to board vehicle. If you do, please also submit the Combined Height and Combined Weight.
In which destinations can I book accessible shore excursions?
Currently, the accessible shore excursion program is available throughout several Caribbean, Baltic and Mediterranean ports. To see a complete list of available destinations, click here.
***Other destinations, such as Alaska, offer a variety of tours where accessible transportation may be secured upon request basis only.
When should I book my accessible shore excursion?
We recommend booking in advance as the tours have limited seating. Please submit the completed Accessible Shore Excursions Form no later than 10 business days prior to the start of your cruise. We will advise you of availability and book the tours for you. Written confirmation will follow via email.