CRUISING SUSPENSION

Monday, September 14th, 2020

Our primary goal continues to be a healthy return to service for our guests, crew and the communities we visit. Therefore, in alignment with the Australian Government’s recent decision to extend the suspension of cruise tourism in the region, Royal Caribbean International and Celebrity Cruises will be suspending all sailings departing from Australia and New Zealand on or before December 31, 2020. We will be reaching out to our guests and travel partners to share further details and address any questions or concerns they may have.

Wednesday, August 26th, 2020 

The health and safety of our guests, crew, and the communities we visit is our top priority. In alignment with the Cruise Lines International Association (CLIA) recent decision to extend the voluntary suspension of global cruise operations for all members, Royal Caribbean International and Celebrity Cruises will be suspending all sailings departing from Australia and New Zealand on or before October 31, 2020. We will be reaching out to our guests and travel partners to share further details and address any questions or concerns they may have.

Wednesday, August 5th, 2020 

The health and safety of our guests, crew, and the communities we visit is our top priority. As we work with the CDC and others toward this shared goal, Royal Caribbean Group will be extending the suspension of sailings to include those departing on or before October 31, 2020, excluding sailings from China and Australia.

Thursday, June 11th, 2020 

Due to cruise terminal closures in Copenhagen, local government mandates and consultation with CLIA & the CAC, we have extended our global suspension for select sailings. 

Tuesday, June 2, 2020 

As a result of the Government of Canada’s decision to extend its restriction on cruise ships carrying more than 100 guests until Oct. 31, Celebrity’s 2020 sailings to Canada and Alaska and as well as notable fall itineraries such as Canada/New England, Hawaii and a few repositioning cruises must be canceled.  

We are working with public health agencies and governments to ensure a safe return to service, and look forward to setting sail from and to these destinations next year.

Refund for Impacted Itineraries

For impacted sailings, compensation of 125% Future Cruise Credit (FCC) will be processed automatically. Future Cruise Credit is good through December 31st, 2021. If you prefer to forfeit the higher value of the 125% Future Cruise Credit for all of the guests in your reservation and instead accept a 100% refund, you may submit your refund request here any time up until the expiration date of your FCC. If you choose to request a refund, you can anticipate a refund amount for port fees and taxes first and then for your cruise fare.

If you pre-booked any shore excursions, beverage, internet, specialty dining or other onboard packages, through Celebrity Cruises, you will have the option of receiving 125% Onboard Credit (OBC) to be used on your next sailing, or you may choose a 100% refund.  In order to select the 125% Onboard Credit please click here to submit your request. Guests with independent shore excursion arrangements should contact their tour operators as soon as possible. 

For frequently asked questions, please visit our FAQ's page.

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